Real-World Applications and Use Cases
CARE-E’s patient engagement capabilities have transformed healthcare practices across various scenarios:

Chronic Disease Management (Coming Soon)

  • Challenge: Keeping patients with chronic conditions engaged in their care plans.
  • Solution: CARE-E automates reminders for medication, routine check-ups, and lifestyle assessments, ensuring adherence to care plans.
  • Outcome: Improved patient compliance and better long-term health outcomes.

Preventive Care Campaigns

  • Challenge: Encouraging patients to participate in preventive screenings and vaccinations.
  • Solution: CARE-E delivers personalized communication campaigns via preferred channels, promoting awareness and scheduling services efficiently.
  • Outcome: Increased patient participation and earlier detection of potential health issues.

Post-Discharge Follow-Up

  • Challenge: Reducing hospital readmissions by ensuring proper follow-up care.
  • Solution: CARE-E sends automated follow-up instructions, monitors patient recovery progress, and schedules post-discharge appointments.
  • Outcome: Reduced readmission rates and enhanced patient satisfaction.

Patient Satisfaction and Quality Metrics

  • Challenge: Optimizing the collection of surveys and assessments beyond scheduled appointments to enhance compliance with the Medicare Access and CHIP Reauthorization Act (MACRA) and the Merit-based Incentive Payment System (MIPS), maximizing reimbursement and care quality.
  • Solution: CARE-E automates outreach across the most accessible communication channel for the patient.
  • Outcome: Providing a greater chance of data capture without the need for phone calls or subsequent visits, increasing quality metrics and ultimately additional revenue for providers.
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